Privacy Policy

1. Introduction

This Privacy Policy explains how d066 ("we", "us", "our") collects, uses, stores, protects, and shares your personal information when you use our online gaming platform at https://d066.cam. By creating an account or using any d066 services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

d066 is committed to protecting the privacy rights of our Indonesian players and complying with applicable data protection laws and regulations in Indonesia. We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

2. Information We Collect

d066 collects various types of information to provide you with secure, personalized gaming experiences and to comply with regulatory obligations. The categories of data we collect include:

2.1 Personal Identification Information

When you register an account with d066, we collect the following personal identification information:

• Full Name: Your legal name as it appears on your government-issued identification
• Date of Birth: To verify you meet the minimum age requirement of 21 years
• Email Address: For account notifications, security alerts, and customer support communication
• Mobile Phone Number: For account verification, two-factor authentication, and important service updates
• Residential Address: To verify your location in Indonesia and comply with regulatory requirements
• Government ID Number: KTP (Kartu Tanda Penduduk) or other Indonesian identification for identity verification and age confirmation

2.2 Financial Information

To process deposits, withdrawals, and gaming transactions, we collect and securely store:

• Bank account details (bank name, account number, account holder name) for Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata
• E-wallet account information for DANA, OVO, GoPay, ShopeePay, and LinkAja
• Transaction history including deposits, withdrawals, bets placed, and winnings
• Payment verification documents such as bank statements or e-wallet screenshots

Note: d066 does not directly store credit card information. All payment processing is handled by certified third-party payment processors who maintain PCI-DSS compliance standards.

2.3 Technical and Usage Data

We automatically collect certain technical information when you access d066 services:

• IP address and geographic location data
• Device information (device type, operating system, browser type and version)
• Login times, session duration, and frequency of visits
• Pages viewed, features used, and navigation patterns within the platform
• Gaming activity data including games played, bet amounts, win/loss records, and gameplay statistics
• Cookies and similar tracking technologies (see Section 8 for details)

2.4 Communication Records

We maintain records of your communications with d066 customer support, including:

• Live chat transcripts
• Email correspondence
• Support ticket details and resolution history
• Feedback, surveys, and customer satisfaction ratings

2.5 Verification Documents

As part of our Know Your Customer (KYC) and anti-money laundering compliance procedures, we may request and store copies of:

• Government-issued photo identification (KTP, passport, driver's license)
• Proof of address documents (utility bills, bank statements, rental agreements)
• Selfie photographs holding identification for facial verification
• Source of funds documentation if required for large transactions

3. How We Use Your Information

d066 uses your personal information for the following legitimate business purposes:

3.1 Service Delivery and Account Management

• Creating and maintaining your gaming account
• Processing deposits, withdrawals, and gaming transactions
• Providing access to sports betting, casino games, slots, togel (lottery), and other gaming services
• Calculating and distributing winnings
• Managing bonuses, promotions, and VIP rewards programs

3.2 Security and Fraud Prevention

• Verifying your identity and age (21+ requirement)
• Detecting and preventing fraudulent activity, money laundering, and account abuse
• Monitoring for suspicious betting patterns or collusion
• Enforcing our Terms & Conditions and responsible gaming policies
• Protecting d066 and other players from security threats

3.3 Customer Support and Communication

• Responding to your inquiries and support requests
• Sending account notifications, transaction confirmations, and security alerts
• Providing updates about service changes, new features, or technical maintenance
• Conducting customer satisfaction surveys to improve our services

3.4 Legal and Regulatory Compliance

• Complying with Indonesian laws and regulations governing online gaming
• Meeting anti-money laundering (AML) and counter-terrorism financing requirements
• Responding to legal requests from law enforcement or regulatory authorities
• Maintaining records for auditing and reporting purposes

3.5 Platform Improvement and Analytics

• Analyzing user behavior and preferences to enhance platform functionality
• Developing new games, features, and services tailored to Indonesian players
• Optimizing website performance, loading speeds, and mobile compatibility
• Conducting market research and competitive analysis

3.6 Marketing Communications (With Your Consent)

With your explicit consent, we may use your email address or phone number to send you promotional offers, bonus opportunities, and news about d066 services. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting customer support.

4. Data Sharing and Disclosure

d066 does not sell or rent your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

4.1 Service Providers

We work with third-party service providers who assist in operating our platform:

• Payment Processors: Indonesian banks, e-wallet providers, and payment gateways to process financial transactions
• Game Providers: Licensed software providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, etc.) who supply gaming content
• Identity Verification Services: KYC verification providers that confirm your identity and age
• Customer Support Tools: Live chat platforms and ticketing systems
• Cloud Hosting Services: Secure data centers and hosting infrastructure providers

All third-party service providers are contractually bound to protect your data and use it only for the specific purposes we authorize.

4.2 Legal Obligations

We may disclose your personal information when required by law or to protect our legal rights:

• In response to valid legal requests from Indonesian government authorities, law enforcement, or courts
• To comply with regulatory reporting requirements
• To investigate suspected fraud, money laundering, or violations of our Terms & Conditions
• To protect the rights, property, or safety of d066, our players, or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of d066 assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Data Security Measures

Protecting your personal information is a top priority at d066. We implement multiple layers of security to safeguard your data:

5.1 Technical Security

• SSL Encryption: All data transmitted between your device and d066 servers is encrypted using 256-bit SSL (Secure Socket Layer) technology, the same standard used by banks
• Secure Servers: Your personal and financial data is stored on secure servers protected by firewalls and intrusion detection systems
• Data Encryption at Rest: Sensitive information stored in our databases is encrypted to prevent unauthorized access
• Two-Factor Authentication (2FA): Optional 2FA adds an extra layer of security to your account login

5.2 Administrative Security

• Access to personal data is restricted to authorized personnel only on a need-to-know basis
• All employees and contractors sign confidentiality agreements
• Regular security training for staff handling customer data
• Periodic security audits and vulnerability assessments

5.3 Account Security Best Practices

While we implement robust security measures, you also play a crucial role in protecting your account:

• Choose a strong, unique password and change it regularly
• Never share your login credentials with anyone
• Enable two-factor authentication for additional protection
• Log out after each session, especially on shared devices
• Notify us immediately if you suspect unauthorized account access

6. Data Retention

d066 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:

• Active Accounts: While your account remains active, we retain all associated personal and transactional data
• Closed Accounts: After account closure, we retain certain information for up to 7 years to comply with Indonesian financial record-keeping requirements and to resolve disputes
• Marketing Data: If you opt out of marketing communications, we retain your email address on a suppression list to ensure we don't contact you again
• Legal Holds: In cases of ongoing legal disputes or investigations, data may be retained beyond standard retention periods

After the retention period expires, we securely delete or anonymize your personal information so it can no longer identify you.

7. Your Privacy Rights

As a d066 user in Indonesia, you have the following rights regarding your personal data:

7.1 Right to Access

You can request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.

7.2 Right to Correction

If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings or by contacting customer support.

7.3 Right to Deletion

You can request deletion of your personal data, subject to legal and contractual obligations. Some information must be retained for compliance purposes even after account closure.

7.4 Right to Restrict Processing

You can request that we limit how we use your personal information in certain circumstances, such as while disputing data accuracy.

7.5 Right to Object

You have the right to object to processing of your personal information for marketing purposes. You can opt out at any time by adjusting your communication preferences or contacting us.

7.6 Right to Data Portability

You can request that we transfer your personal data to another service provider in a structured, machine-readable format.

To exercise any of these rights, please contact our Data Protection team at [email protected] with your full name, registered email address, and specific request. We will respond within 30 days.

8. Cookies and Tracking Technologies

d066 uses cookies and similar technologies to enhance your browsing experience and provide personalized services:

8.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality such as login, account security, and session management
• Performance Cookies: Collect anonymous data about how visitors use our website to help us improve performance
• Functional Cookies: Remember your preferences such as language settings and display options
• Analytics Cookies: Help us understand user behavior and measure website traffic

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality and prevent you from using certain features.

9. Third-Party Links

The d066 platform may contain links to third-party websites, game providers, or payment processors. This Privacy Policy applies only to d066 services. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

d066 services are strictly intended for individuals aged 21 and older. We do not knowingly collect personal information from anyone under 21 years of age. If we discover that we have inadvertently collected data from someone under 21, we will immediately delete that information and close the associated account.

Parents or guardians who believe their child has provided personal information to d066 should contact us immediately at [email protected].

11. International Data Transfers

Your personal information is primarily stored on servers located in Indonesia or within the Southeast Asian region. In some cases, data may be transferred to service providers in other countries for processing. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

d066 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you via email or through a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of d066 services after any modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how d066 handles your personal information, please contact us through the following channels:

• Privacy Inquiries: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through our website

We aim to respond to all privacy-related inquiries within 48 hours. For complex requests requiring investigation, we will acknowledge receipt within 48 hours and provide a full response within 30 days.